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Ukrainemart

Privacy Policy — Ukrainemart

Last updated: 03-31-2025

This Privacy Policy explains how Ukrainemart (referred to as "we", "our service", or "the platform") collects, uses, stores, and protects personal data of users — both sellers and buyers — who use our platform.

By using our services, you agree to the terms of this Policy.


1. Who We Are

Ukrainemart is an online marketplace connecting Ukrainian sellers with buyers around the world.

The platform is operated by Limited Liability Company "UKRAINEMART", a legal entity registered in Ukraine at the following address:

79005, Ukraine, Lviv Region, Lviv,

Lychakivskyi District, Romanchuka Street, Building 2.


2. What Information We Collect

We may collect the following categories of personal data:

  1. Information you provide directly: name, email, shipping address, phone number, tax info (for sellers), payment details.
  2. Automatically collected data: IP address, device type, browser, language, country, and browsing behavior.
  3. Cookies and tracking data: used for session management, preferences, analytics, and advertising.


3. How We Use Your Data

We use your data to:

  1. Provide, maintain and improve our platform;
  2. Process orders and payments;
  3. Communicate with users (order updates, support, marketing);
  4. Ensure safety and prevent fraud;
  5. Comply with legal obligations (including EU VAT reporting via IOSS, if applicable).


4. Who We Share Your Data With

We may share your data with:

  1. Sellers: to fulfill your orders;
  2. Payment providers: such as NovaPay, to securely process payments;
  3. Delivery services: for shipping your orders;
  4. Legal authorities: if required by law or to protect our rights.

We do not sell your personal data.


5. Your Rights

Depending on your location (especially if you're in the EU or UK), you may have the right to:

  1. Access your personal data;
  2. Correct or delete it;
  3. Withdraw consent to marketing;
  4. Object to certain processing;
  5. Request data portability.


To exercise any of these rights, contact us at [your contact email].


6. Data Storage and Security

We use secure systems and protocols to store and protect your data.

Your information is stored as long as necessary to fulfill the purposes described above or as required by law.


7. Cookies and Tracking Technologies

We use cookies to:

  1. Keep you logged in;
  2. Save your preferences;
  3. Analyze usage of our platform;
  4. Show relevant ads.


You can manage cookie settings in your browser or via our Cookie Policy.


8. Changes to This Policy

We may update this Policy from time to time. All updates will be posted on this page. Continued use of the platform means you accept the updated terms.


9. Contact Us

If you have questions about this Privacy Policy, email us at: info@ukrainemart.com